Copyright & DMCA Policy
Last updated: September 14, 2026
This page explains ownership of Bright Zolo content, customer responsibility for submitted material, and how a rights owner may report alleged infringement.
Bright Zolo Content
Unless otherwise stated, website text, branding, product presentation, original graphics, photographs, and designs are owned by or licensed to Bright Zolo. No permission is granted for commercial copying, redistribution, publication, or creation of derivative materials except where law provides otherwise.
Customer-Submitted Content
A customer who submits names, photographs, artwork, logos, trademarks, wording, or other material represents that the customer owns it or has sufficient permission for the requested use. Bright Zolo may refuse, suspend, or cancel a request that appears to violate intellectual-property, publicity, privacy, or other rights.
Copyright Notice Requirements
- Identify the copyrighted work claimed to be infringed, or provide a representative list if multiple works are involved.
- Identify the material claimed to be infringing and provide the exact Bright Zolo URL or enough information to locate it.
- Provide the complaining party’s name, mailing address, telephone number if available, and email address.
- State a good-faith belief that the disputed use is not authorized by the rights owner, its agent, or law.
- State that the information is accurate and, under penalty of perjury, that the sender is authorized to act for the rights owner.
- Include a physical or electronic signature of the rights owner or authorized representative.
Where to Send a Notice
Email a complete notice to contact@brightzolo.com. It may also be mailed to the United States address listed below. Incomplete notices may delay review.
Review and Response
We may remove, restrict, or preserve material while reviewing a notice and may contact the person who supplied the material or relevant service provider. We may request clarification or supporting documentation. Submission of a notice does not guarantee removal.
Counter-Notice
If material was removed due to mistake or misidentification, the affected party may contact us with identification of the removed material and prior location, contact information, a statement under penalty of perjury that removal resulted from mistake or misidentification, consent to appropriate legal jurisdiction where required, acceptance of service from the original complainant, and a physical or electronic signature.
Misrepresentation and Repeat Issues
Knowingly false or materially misleading infringement claims or counter-notices may create legal liability. We may restrict repeat infringers or repeated misuse of customer-submitted content where appropriate.
No Legal Advice
This policy provides a reporting process and is not legal advice. Rights owners and affected parties may wish to consult qualified counsel.
Contact Bright Zolo
- Email: contact@brightzolo.com
- Support hours: Monday-Friday, 9:00 AM-5:00 PM Eastern Time
- Typical response time: 1-2 business days
- United States address: 44880 Falcon Pl Suite 115, Sterling, VA 20166, United States
- Vietnam address: 250 Minh Khai Street, Tuong Mai, Hanoi 100000, Vietnam
Please include the order number and checkout email when contacting us about an order. Bright Zolo does not currently publish a customer-service telephone number. Do not mail a return to either address unless support has approved it and provided written return instructions.